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Specialising in Document Conversion and Migration Issues and Solutions

Wilcom Services is a specialist consultancy concentrating on problems found when converting and/or editing electronic word processed documents which were originally created in a different word processor.

It is often impossible to know the history of an electronic document - although hidden clues can sometimes be found - but this can cause various problems when they are subsequently revised which the editor is often unable to solve.

For the occasional document created by a home user there will not be a problem, but when the document concerned is of critical importance in a business environment it is a totally different issue. And when there are many - even thousands - of such documents then the problem can become of major importance.

Examples of business critical documents are:-

	Legal precedents - legal documents (often very long) which have been carefully checked for legal accuracy and are then used as the base for client specific documents on the particular subject
	Compliance documents - documents used in Manufacturing processes which have to be approved, regularly revised and version controlled

Although there are many word processor formats, in the business world conversion problems are most often identified when documents are converted from WordPerfect to Microsoft Word®.

Although most word processor software comes with various word processing converters ready installed, the resulting converted document often displays formatting problems, and that is where the services supplied by Wilcom Services are most often utilised.

A selection of these are listed below:-

	Consultancy in all aspects of conversion and migration
	Analysis of existing working practices, including advising on what aspects of the software can be exploited to improve these
	Writing custom documentation and training courses covering conversion and associated issues
	Writing customised conversion routines
	Training in-house staff to carry out conversions
	Creating automated templates in Microsoft Word®
	Supplying experienced conversion assistants to carry out on or off-site conversion of key documents

A newer aspect of document conversion problems has appeared where document management solutions require the creation of an Adobe Acrobat® PDF (Portable Document Format) file from the original word processed document. These are often then used by the document management system to display electronic "signatures" to prove version control and approval. Formatting errors hidden in the word processed document can sometimes appear - almost by magic - in the PDF.